Services

CALL CENTER SEATS 

With 15+ years experience, we offer fully furnished, HIGH-TECH equipped, cost-effective call center workstations on flexible terms. Layout is generous and there is adequate space around each workstation to give a feeling of openness and space, equipped with:

Call Center Complete Solution – Complete Multi-Channel Solution (WhatsApp, Facebook Page, & Messenger, SMS, Email, Chatting and Twitter) – Ability to make Voice Inbound and Outbound calls 24×7 – Remote management and supervision tools – Real-time statistics accessible from anywhere at anytime – Quality Live Monitoring tools – 100% Call recording – 100% Access to reporting tools – Unlimited Supervisor / Admin accounts – IVR Setup and Scripting Tools – Fast Speed Reliable Fiber Optics Internet Connectivity – Help Desk Support 24×7.

RECRUITMENT SERVICES

One of the biggest ways we can save you money is time. Every minute that you spend on recruitment is a minute less spent on other areas of the business. Recruitment is an incredibly time-consuming endeavour,  There’s the initial task of writing and publishing the job advert, trawling through all the responses (CVS, covering letters, portfolios), arranging, preparing for and conducting interviews, and negotiating the final package offer. If you can’t dedicate sufficient time to the process, it will simply take longer and the position will remain unfilled. By outsourcing your recruitment requirements to WORX Outsourcing, we are able to streamline the entire process.

PAYROLL & PERSONNEL SERVICES

WORX Outsourcing’s payroll and personnel outsourcing solutions empower our clients to cut costs, increase quality and to concentrate their stretched financial and managerial resources on growing their core business. Years of experience have taught us that payroll services transcends abstract numbers as ordinary personnel administration tasks have an extraordinary impact on people lives. That is why dozens of leading companies entrust WORX Outsourcing for flawless fulfilment of these essential, yet noncore, functions.

IT OUTSOURCING

Outsourcing IT Managed Services through WORX Outsourcing simply means that we act as our clients’ virtual IT team, providing telephone and desk-side support to their end-users. Our professionals manage clients’ servers, networks and applications, ensuring that their systems are secure while implementing transformational projects to keep them up-to-date and to address their changing business needs. The investment in and attempt to create a team of IT experts is a time-consuming venture that eventually takes away from our clients’ core business focus. WORX Outsourcing’s IT managed services offer businesses of all sizes and backgrounds a comprehensive approach to tailored support and management of the most demanding IT administration needs.

Master your strengths, outsource your weaknesses. Please get in touch with us.