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Customer Focused <br> Service Driven

Customer Focused
Service Driven

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We Are Your <br> HR Department

We Are Your
HR Department

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We Are Your <br> Virtual IT Team

We Are Your
Virtual IT Team

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Why Wait? <br>Start Right Now!

Why Wait?
Start Right Now!

CONTACT US

Welcome

With 15+ years of experience, Worx Outsourcing, as a trusted partner, will utilize people, process, technology and the best practices in the industry in order to provide a wide array of contact center, HR and IT outsourcing services that will help our customers achieve their business objectives and maximize the return on investments in a simple business models that are aligned with business objectives.

 

WORX Outsourcing provides business solutions applying the best practices in the industry to efficiently enhance our partners’ business in a smart, flexible and cost effective way for better productivity and enhanced performance.

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Customer First

WORX Outsourcing has always prioritized customer needs and we recognize that expectations have evolved.

Team Excellence

We recognize the strength of what we can achieve as a united team, where everyone works together to serve our customers.

Responsibility

We count on each other, our responsibility is to deliver our promises. We trust our partners to do the same. 

Integrity

Demonstrate integrity in everything we do. Lead by example instilling trust and transparency transparency in all our relationships.

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Exceptional Customer Experience

From Fortune companies to Start-Ups

We provide an exceptional customer experience and deliver measurable value. From smarter solutions to specialized tools, our multi-channel expertise encourages engagement that increases satisfaction and drives conversion.

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Why Choose Us?

Service Level at its Highest with Minimum Investment

The main driver for a company to go outsourcing is to get the service level at its highest with minimum investment and risk, Worx Outsourcing has a powerful infrastructure, latest voice solutions technology and very concrete and secure data system.

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What Are You Waiting For?!

Looking for a strategic partner for your goals?

Worx Outsourcing as a strategic partner gives a competitive advantage and allows you to extend a broader range of opportunities. We as your partner can offer skill sets and services that differentiate you from your competitors, gain access to new markets and channels, share intellectual property or infrastructure, and reduce risk.

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Our Services

WORX Outsourcing services allow organizations to reduce their operational costs, focus on their core business while mitigating risk and leveraging access to a higher class of capabilities and knowledge.

Call Center Seats

WORX Outsourcing provides ready-to-move in high-tech completely serviced contact center seating facilities for rent, without the usual high set-up costs. Our infrastructure is the perfect answer.

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HR OUTSOURCING

WORX Outsourcing’s recruitment and payroll & personnel outsourcing solutions empower our clients to cut costs, increase quality and to concentrate their stretched financial and managerial resources on growing their core business. 

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IT OUTSOURCING

Outsourcing IT Managed Services through WORX Outsourcing simply means that we act as our clients’ virtual IT team, providing telephone and desk-side support to their end-users.

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Exceptional Solutions

Worx Outsourcing is always keen to provide their clients with complete and up-to-date solutions to support their business.

Complete Multi-Channel

We at WORX Outsourcing provide our clients with All-In-One Contact Center Solution containing all the necessary tools for anyone to manage the Contact Center Operations from a single point. With our Solution, it is easy to integrate multiple channels such as: Voice, SMS, Web Chat, Email, WhatsApp, Twitter, Facebook Page & Messenger.

Plug and Play

Now you can plug and play your contact center with Worx Outsourcing’s Plug & Play Solution without any equipment or setup required, you can start your contact center operations from your office, home or even a café (Anytime Anywhere). Empowering Your Remote Contact Center Team with Network & Contact Center Solutions.

Courier Tracking APP

As Worx Outsourcing is always keen to provide our clients with complete and up to date solutions to support their business, we have gladly developed the “Tracking Reps App” helps you keep track of your reps’ progress. By providing you with an easy way to log their movements and then using that information to generate useful reports.

We are your BPO partner of success.

Almost every organization will benefit from BPO (Business Process Outsourcing) at one point or another, and this is certainly not a mark of failure or a sign that they cannot compete with other enterprises. It is usually quite the opposite.

 

Simply put, by outsourcing services that aren’t key competencies, businesses set themselves up for success and mitigate the chance of falling behind the competition. At WORX Outsourcing, we are your business process outsourcing partner of success.

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Our Valued Partners

Since our earliest days, our team has represented local and global organizations using the same dedication at the core of each engagement. We’ve been devoting our hearts and minds to our clients, achieving great successes and building lasting relationships.

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Do what you do best and outsource the rest. We’d love to hear from you. Please get in touch with us. 

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WORX Outsourcing provides business solutions applying the best practices in the industry to efficiently enhance our partners’ business in a smart, flexible and cost effective way for better productivity and enhanced performance.

Worx Outsourcing is Aheeva Sole Partner in Egypt

 

The Aheeva Solution is A one-stop-shop for all your Contact Center requirements without the need for third party software.

www.aheeva.com

Contact Information

Syndicate of Applicators Building, Abbassia, Cairo, Egypt

(+2) 02 2684 5400

info@worxoutsourcing.com

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